Heidi had her phone on speaker as she waited on hold for a med-tech representative to pick up and take her order. At last a chipper young man answered the call. When she stated her business, he never missed a cheerful beat. "Whoa! Tragically, my friend, you have called the wrong company! But would you like me to look up the right number for you?"
"Uh," Heidi hesitated. "Yes, please?"
"No problem at all!" he responded. "Here you go! Have a great day! Thanks for choosing our company!"
"Uh," Heidi hesitated. "Yes, please?"
"No problem at all!" he responded. "Here you go! Have a great day! Thanks for choosing our company!"
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