Friday, February 7, 2025

On Brand

I noticed a billing issue with my Disney+ account, so I turned to the chat feature on the website for assistance. There, I was paired with an agent named Irene, who promised to get to the bottom of the situation. 

Here's the next part of our conversation:








Despite the mixed message, Irene resolved the issue a short while later. And I was grateful for her help.

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