Monday, June 9, 2025

He Asked

"Excuse me?" A man approached me in the produce section as I was adding tomatoes to my cart. "How does that thing work?"

He was talking about the cart. I was at an Amazon Fresh grocery store because they had offered me a $10 coupon if I dropped my return there. Since I was doing the Amazon thing, I decided to grab a smart cart and follow the directions on its built-in screen and my app to see what it was like to shop and check out at the same time.

I explained to the gentleman that the experience had been easy to navigate and troubleshoot. I showed him the screen with the running tally of my purchases so far, which were already packed in grocery bags. The cart has built-in scanners and a scale to keep track of the groceries as you add them. Then you just push the cart through a special lane, and it totals the bill and charges you, kind of like an EZ Pass.

"That's cool!" he nodded.

"It is," I agreed, "and it was kind of fun, too!"

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