Heidi's mom is turning 80 in March, and as a surprise, we are flying her grandson, Kyle, in from Nashville for the party. I spent part of Sunday texting him, researching, and finally booking his flight. There was a little confusion on the airline website; booking and paying for a passenger other than me was not as intuitive as it could have been. When it was all set, I texted his itinerary and confirmation number, and we exchanged our glee at the upcoming surprise.
But when I woke up this morning, I had an email from the airline that I had canceled my flight, and when I logged on, the website confirmed that I had no upcoming trips. I checked my credit card and saw two holds on the airline charges, which was confusing, but I went ahead and rebooked the flight. Then I sent Kyle a message with the new confirmation number.
This afternoon, I got an email from the airline asking whether I needed a hotel for my trip to Buffalo, but the confirmation number in the message was not the one I had sent this morning. This time, when I logged onto the website, I realized that, of course, I don't have any upcoming trips. Kyle does! And when I checked, I saw he had 2 identical trips: one booked this morning and the other on Sunday.
Fortunately, the reservation I made earlier today was within the penalty-free cancellation window, so I canceled it. But then I sent Kyle a message that we were back to the old confirmation number. Except, we weren't.
I think what happened was that when I was messing around with the passenger and payment info on Sunday, the website autofilled me as the passenger. When I changed it before finalizing the trip, it must have canceled my reservation and confirmation number and booked a new one with a new number.
That's the notification I got today: my momentary reservation was canceled, but that's the number I originally sent to Kyle, so I had to send yet another text. 🙄